Privacy Policy

Last updated: March 2026

1. Introduction

AES Electrical and Building Contractors Ltd ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our website or engage our services.

We are registered in England and Wales. Our registered address is in Surrey, United Kingdom. For any data protection queries, please contact us at info@aeselectrical.co.uk or call 07714 400576.

2. Information We Collect

We may collect and process the following personal data:

  • Contact information: Name, email address, phone number, and postal address provided when you contact us or request a quote.
  • Project details: Information about your property and the electrical or building work you require.
  • Communication records: Records of correspondence between us, including emails, phone calls, and messages submitted through our website.
  • Website usage data: Information about how you use our website, including IP address, browser type, and pages visited, collected through cookies and analytics tools.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and provide quotes for our services.
  • To carry out and manage electrical and building work you have commissioned.
  • To issue invoices, certificates, and other documentation related to our services.
  • To communicate with you about your project, including scheduling and updates.
  • To comply with legal and regulatory obligations, including electrical safety certification.
  • To improve our website and services.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: Processing required to fulfil a contract with you or to take steps at your request before entering a contract.
  • Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services and marketing.
  • Legal obligation: Processing required to comply with UK laws and regulations.
  • Consent: Where you have given specific consent for us to process your data, such as for marketing communications.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Regulatory bodies (such as local building control) where required by law.
  • Our professional insurers in the event of a claim.
  • Third-party service providers who assist us in operating our website and business (e.g. hosting, analytics), who are bound by data protection obligations.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. For completed projects, we retain records for a minimum of 6 years in accordance with UK electrical safety regulations and our legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data (subject to legal obligations).
  • Object to processing of your personal data.
  • Request restriction of processing.
  • Data portability.
  • Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@aeselectrical.co.uk.

8. Cookies

Our website uses cookies to improve your browsing experience and to analyse website traffic. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: